Wednesday, 22nd of April 2009 at 12:48:55 PMService 2.0 is all about the service provider getting oriented towards the customers’ business success. So, the service basket should consist of items that are easily understood and adapted by most stakeholders at the customer organization.
The Ingredients
I would broadly organize the ingredients into four categories:
Building repeatable solutions
Leverage SaaS
Ketchup applications
Consulting services
Repeatable solutions
The talk around repeatable solutions [...]
