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Enterprise Content Management and Business Process Management are not merely IT projects. Ascending on an ECM/BPM path requires meticulous planning, execution, and measurement. For all stakeholders, it is essential to internalize that such an initiative will definitely alter the way the organization executes its business, positively. ECM/BPM is about business transformation. It is about aligning [...] Service 2.0 is all about the service provider getting oriented towards the customers’ business success. So, the service basket should consist of items that are easily understood and adapted by most stakeholders at the customer organization. The Ingredients I would broadly organize the ingredients into four categories: Building repeatable solutions Repeatable solutions The talk around repeatable solutions [...] It’s been a while since I got the patience to write something down. Last six months were eventful. My new venture started off well and I had been working closely with customers in multiple geographies. What this meant to me is that I once again got back into looking at the finer details of content [...] ROI is the most important criteria for any enterprise project initiatives. It is all the more important for ECM/BPM projects. This is because ECM/BPM will definitely alter the way a company is carrying out their operations. So, it is essential for companies to understand ROI before deciding on an ECM/BPM course. Most organizations actually carry [...] Traditionally, capture systems are all about large mail rooms, tons of paper documents, high speed scanners, and software applications which can handle these types of loads. Companies like Captiva (EMC now) and Kofax built or acquired products which suit such capture needs and became market leaders over the years. While majority of the capture requirements [...] Imaging is one of the oldest forms of ECM solutions. Since the 80s, many vendors built products and systems to digitize and manage paper documents. Later these vendors added workflow capabilities to the imaging systems and made organizations realize the power of electronic documents moving seamlessly to complete business transactions. While the western world has [...] |
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Tuesday, 7th of July 2009 at 01:25:59 PM