Simple roadmap to a FileNet 4.5 Installation Certification

Over the years I have lead numerous FileNet implementations in India, in recent times have noticed a growing emphasis especially from FileNet customers that the developers / administrators / installers / designers supplied by vendors are FileNet certified. This of course is completely warranted, the motivation behind this, as is with any other demand for [...]

Night Market Realities

In India, there are two distinct markets at least for enterprise software applications. Let me call them the Day Market and the Night Market respectively. The day market is something that I have been talking about for a while. It consists of the traditional businesses who do business with a billion plus residents of this [...]

Capture – Priorities for Emerging Markets

Traditionally, capture systems are all about large mail rooms, tons of paper documents, high speed scanners, and software applications which can handle these types of loads. Companies like Captiva (EMC now) and Kofax built or acquired products which suit such capture needs and became market leaders over the years. While majority of the capture requirements [...]

Choosing an ECM platform

What would be the magic in choosing an ECM platform? What would be the considerations of the CIOs when choosing an ECM product platform? Based on my experience in the Indian market, I would say that the three most important factors many CIOs would look at are:

Price
Comfort level with the product vendor
Brand value of the [...]

The BPM dilemma

Business Process Management is a term that is beaten to death far too many times in the recent past. Innumerable vendors, analysts, and experts exist in the market who will tell you all about how to use technology to manage your business processes. I myself have sold BPM solutions to major enterprises. It is a [...]

Selling ECM in India

I have been convinced for a while that the ECM market in India is huge. In the previous post, I tried to put my thoughts across on that topic. But as a practitioner and vendor of ECM, the struggle has been selling the expertise and solutions in this market. My experiments with selling ECM have [...]