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Enterprise Content Management and Business Process Management are not merely IT projects. Ascending on an ECM/BPM path requires meticulous planning, execution, and measurement. For all stakeholders, it is essential to internalize that such an initiative will definitely alter the way the organization executes its business, positively. ECM/BPM is about business transformation. It is about aligning [...] SharePoint is a huge success story for Microsoft. No other product from their stack in recent history had evoked such overwhelming responses from users worldwide. It solves the problem it was created to solve exceptionally well. Move content away from shared folders. Along come the cool collaboration features – shared document [...] Service 2.0 is all about the service provider getting oriented towards the customers’ business success. So, the service basket should consist of items that are easily understood and adapted by most stakeholders at the customer organization. The Ingredients I would broadly organize the ingredients into four categories: Building repeatable solutions Repeatable solutions The talk around repeatable solutions [...] There were many discussions about IT Services 2.0 before and we have seen many definitions of the phrase. All of those are derivations of individual opinions and I don’t think there is any official definition for the concept yet. Here is my take on the next generation of IT services. So far, the best articulated opinion [...] IT and business groups within big organizations haven’t had the best cohesion ever. This is a much debated topic in various books, blogs, discussion forums, seminars, and workshops. The existence of such a divide is well acknowledged and accepted. Why do I want to talk about it again? I believe that many of the discussions [...] It’s been a while since I got the patience to write something down. Last six months were eventful. My new venture started off well and I had been working closely with customers in multiple geographies. What this meant to me is that I once again got back into looking at the finer details of content [...] In India, there are two distinct markets at least for enterprise software applications. Let me call them the Day Market and the Night Market respectively. The day market is something that I have been talking about for a while. It consists of the traditional businesses who do business with a billion plus residents of this [...] ROI is the most important criteria for any enterprise project initiatives. It is all the more important for ECM/BPM projects. This is because ECM/BPM will definitely alter the way a company is carrying out their operations. So, it is essential for companies to understand ROI before deciding on an ECM/BPM course. Most organizations actually carry [...] What would be the magic in choosing an ECM platform? What would be the considerations of the CIOs when choosing an ECM product platform? Based on my experience in the Indian market, I would say that the three most important factors many CIOs would look at are: Price Business Process Management is a term that is beaten to death far too many times in the recent past. Innumerable vendors, analysts, and experts exist in the market who will tell you all about how to use technology to manage your business processes. I myself have sold BPM solutions to major enterprises. It is a [...] |
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Tuesday, 7th of July 2009 at 01:25:59 PM